Privacy Policy

Last updated: [Insert Date]

BTCK Corporation Pty Ltd (ABN 46 622 363 035), trading as ZipZipe, is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, store, and safeguard your personal information when you visit our website https://www.zipzipe.com.au or engage with our services in Australia.

1. What Information We Collect

We may collect the following types of personal and technical information:

• Name, email address, phone number, and postal address

• Business name and website (for service enquiries)

• Payment or billing details (if applicable)

• Comments and messages you submit via our forms

• IP address, browser type, device information

• Cookies, usage behaviour, and location data

• Images or media you upload

• Technical data from third-party tools (Google Analytics, Meta Pixel)

2. How We Collect Your Information

Information is collected through the following methods:

• Forms completed on our website (e.g. contact forms, quote requests)

• Comments left on our blog or content pages

• Cookies and analytics tools

• Email opt-ins and subscription platforms

• Tracking tools and pixels from social media or ad platforms

3. Why We Collect Your Information

Your information is collected and used for the following purposes:

• Responding to enquiries or service requests

• Delivering digital marketing, design, and web hosting services

• Sending newsletters or promotional emails (with consent)

• Understanding visitor trends and analytics

• Improving our website experience

• Meeting legal and compliance obligations

4. Cookies and Tracking

We use cookies to enhance website functionality and user experience, including:

• Saving form input preferences

• Tracking site usage through Google Analytics

• Delivering targeted advertising via Meta Pixel

• Managing email subscriptions and campaigns via Mailchimp

You may disable cookies via your browser settings, though some features may be affected.

5. Comments and Media

When visitors leave comments:

• We collect comment form data, IP address, and browser details

• A hashed email string may be sent to the Gravatar service to display your profile picture

• Uploaded images should not contain EXIF GPS location data

6. Embedded Content

Our articles may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the source website directly and may collect data, use cookies, or track your interaction.

7. Sharing Your Data

We may share your personal data with trusted third-party service providers for purposes including:

• Analytics (Google Analytics)

• Marketing and remarketing (Meta Pixel, Mailchimp)

• Cloud hosting and IT infrastructure

These third parties may store or process data overseas and are contractually bound to meet confidentiality and data protection standards.

8. Overseas Disclosure

Some of our service providers store or process personal data in countries outside Australia, such as the United States or Singapore. We take reasonable steps to ensure these providers uphold Australian privacy obligations.

9. How Long We Retain Your Data

• Comments and their metadata are stored indefinitely

• If you register on our website, we store personal information in your user profile

• Administrators can edit or delete this information on request

• Login and session cookies follow standard expiry as defined in your browser

10. Data Security

We take all reasonable steps to secure personal data through:

• SSL encryption for secure data transmission

• Firewalls, access restrictions, and regular monitoring

• Only authorised personnel access sensitive data

11. Your Rights

You may request to:

• Access the personal data we hold about you

• Correct or update any of your information

• Delete personal data we are not legally required to retain

• Opt out of receiving marketing emails

All requests can be made via the contact details below.

12. Direct Marketing

We may send you updates, promotional content, or newsletters. You can opt out at any time by clicking the unsubscribe link or contacting us directly.

13. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect data from minors.

14. Complaints Handling

If you have a privacy concern or complaint, you can contact us directly. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

15. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted on this page with the effective date noted.

16. Contact Us

BTCK Corporation Pty Ltd (ABN 46 622 363 035)
Trading as ZipZipe
Website: https://www.zipzipe.com.au
Email: [email protected]